privacy policy.
last updated: 2026-05-16.
1. who we are
Sortum Consulting Limited ("sortum", "we", "us") operates sortumconsulting.com and provides engineering services to its clients. we are a Hong Kong-incorporated company (company registration 76871851), and we are the data controller for personal data collected through this website.
2. data we collect
- contact form submissions: name, work email, company, role, budget range, project brief.
- email correspondence: the content of messages you send us at any sortumconsulting.com address.
- analytics: anonymised usage data via google analytics, loaded only after you accept the cookie banner.
- server logs: ip address, user-agent, timestamps — retained briefly for security and abuse detection.
3. why we process it
- to reply to your inquiry and assess project fit (legitimate interest).
- to deliver services under a contract.
- with your consent, to measure site usage.
- to comply with legal obligations under hong kong law.
4. how long we keep it
contact form submissions are retained for up to 24 months. once you become a client, business records are retained for the periods required by applicable accounting, tax and regulatory law in hong kong (typically 7 years).
5. who we share it with
our email provider (emailit), our hosting provider, and our analytics vendor, each under appropriate data-handling terms. we do not sell personal data.
6. your rights
under the hong kong personal data (privacy) ordinance, and where applicable the eu gdpr or uk gdpr, you have rights of access, correction, objection and (where applicable) erasure or portability. exercise them by writing to privacy@sortumconsulting.com.
7. cookies
see our cookie policy for the full list of cookies and how to manage them.
8. jurisdiction
this policy is governed by the laws of hong kong sar. any dispute arising out of or in connection with it is subject to the exclusive jurisdiction of the hong kong courts.
9. changes
we will update this policy when our practices change. material changes will be flagged at the top of the page.
10. contact
Sortum Consulting Limited
Unit 915, 9/F Concordia Plaza,
1 Science Museum Road, Tsim Sha Tsui,
Kowloon, Hong Kong SAR
Email: privacy@sortumconsulting.com